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Welcome to TiPS: Today in Public Safety!
Stay informed. Stay prepared. Stay connected.
TiPS: Today in Public Safety delivers the latest insights in Next Generation 911 (NG911) and public safety technology, helping you navigate the innovations transforming emergency response.
Hosted by Mark J. Fletcher, ENP (“Fletch”), a leading expert with 14 U.S. patents, each episode dives into real-world trends in NG911 implementation, interoperability, cybersecurity, and emergency communications strategy.
Published every Monday, Wednesday, and Friday at 8AM Eastern, the show brings you nearly 200 episodes of sharp, relevant, and forward-looking discussions designed for today’s public safety professionals.
Subscribe now at http://911TiPS.com for the updates that matter most in Public Safety communications.
(Ver.26-NOV25)
Episodes
Monday May 04, 2026
Monday May 04, 2026
We’ve spent years improving the technology inside the PSAP.
Faster systems.
More data.
Better visibility.
But let me ask you something…
At what point does “more information” stop helping and start getting in the way?
In this episode of TiPS: Today in Public Safety, Fletch takes a closer look at something that rarely gets discussed, but affects every single call… cognitive load.
As NG911 continues to evolve, we’re pushing more data to the call taker than ever before. Location, sensors, alerts, video, additional data feeds, all of it designed to improve outcomes. And on paper, it does.
But in the real world, during a live call, all of that information competes for attention at the exact same time.
This episode breaks down the difference between:
- Information that helps
- Information that distracts
- And information that actually interferes with decision-making
Because the system isn’t just the technology. The system is the person using it.
If the information is so loud the call taker can’t hear anything else, then we haven’t improved the system… we’ve overwhelmed it.
The question isn’t how much data you can deliver.
It’s whether the person on the other end can actually use it when it matters most.
🎧 New TiPS episodes drop every Monday, Wednesday, and Friday at http://911TiPS.com
Follow http://x.com/@Fletch911 on X for more insights, humor, and tech deep dives
Check out his Blogs at http://Fletch.TV
Copyright ©2026 Fletch911, LLC Media Productions http://Fletch911.com
REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com
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