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Welcome to TiPS: Today in Public Safety!
Stay informed. Stay prepared. Stay connected.
TiPS: Today in Public Safety delivers the latest insights in Next Generation 911 (NG911) and public safety technology, helping you navigate the innovations transforming emergency response.
Hosted by Mark J. Fletcher, ENP (“Fletch”), a leading expert with 14 U.S. patents, each episode dives into real-world trends in NG911 implementation, interoperability, cybersecurity, and emergency communications strategy.
Published every Monday, Wednesday, and Friday at 8AM Eastern, the show brings you nearly 200 episodes of sharp, relevant, and forward-looking discussions designed for today’s public safety professionals.
Subscribe now at http://911TiPS.com for the updates that matter most in Public Safety communications.
(Ver.26-NOV25)
Episodes
Friday Jan 02, 2026
Friday Jan 02, 2026
Single Points of Failure Nobody Designs For
Phones were down.
Dispatchers were sweating.
And somehow… 9-1-1 was still working.
How is that possible?
In this episode of TiPS: Today in Public Safety, Fletch breaks down a real-world outage scenario that exposed something far more dangerous than a phone failure — single points of failure hiding in plain sight inside PSAP network designs.
Using the Jessamine County, Kentucky incident as a teaching moment, this episode explores why data paths survived when voice paths didn’t, why the Internet wasn’t the villain many expected, and how legacy assumptions about “redundancy” quietly fail when everything rides the same last mile.
In this episode, we cover:
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Why phones can fail while NG911 data still flows
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The difference between redundancy and diversity
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How mesh networks reroute automatically when infrastructure breaks
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Why the “last mile” is still public safety’s most common failure point
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How platforms like RapidSOS can preserve situational awareness during outages
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The hidden risk of assuming backup paths exist without validating them
This isn’t a vendor pitch. It’s a design reality check.
Because resilience isn’t something you buy — it’s something you design on purpose.
About TiPS
TiPS: Today in Public Safety is a short-form podcast and video series hosted by Fletch, a NENA-certified ENP, focused on the technology, policy, and real-world realities shaping emergency communications today.
No hype. No marketing spin. Just practical insight for the people who answer the call.
For more updates and insights, you can follow me on social media at @Fletch911, and you can visit 911TiPS.com for a complete archive of our previous episodes.
My blogs are available online at Fletch.TV, and my professional website is at Fletch911.com.
Copyright ©2026 Fletch911, LLC Media Productions
http://Fletch911.com
REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com
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