TiPS Today in Public Safety with Fletch

TiPS Episode 25 0903 AI Bias in Emergency Call Handling: The Good, The Bad, and The Fixable

Artificial Intelligence is making its way into 911 call centers, promising faster triage, reduced stress for call takers, and smarter resource allocation. But here’s the catch: AI learns from history — and sometimes, history comes with baggage.

In this episode, Fletch explores:

• Where bias sneaks into AI systems (training data, speech patterns, demographics, and geography).
• How to detect bias with audits, red-teaming, and transparency dashboards.
• Strategies to fix bias quickly, from feedback loops to version rollbacks.
• Building AI responsibly with diverse training data and cross-disciplinary oversight.
• How agencies can market AI use to the public without fear-mongering.
• What success really looks like when AI joins the 911 console.

AI in public safety is like nitro in your car: powerful and fast — but only safe if handled with care.

📌 Don’t miss this episode if you care about the future of NG911 and trust in public safety communications.

#NG911 #AI #PublicSafety #Bias

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 0901 Shedding Light on Indoor Accuracy

Li-Fi Could Finally End the GPS Guessing Game - BUT - What is it?!

GPS is fantastic—until you walk inside a building. Suddenly, “precise” location data becomes “somewhere near the food court.” That’s a big problem when seconds count.

In this episode, Fletch explains how Li-Fi, a light-based indoor positioning system, could give 911 responders hyper-accurate locations INDOORS—down to the exact room, aisle, or stall.

What you’ll learn:

🔹 Why GPS + Z-axis isn’t enough indoors

🔹 How Li-Fi works (light bulbs as mini-lighthouses)

🔹 Real-world scenarios where Li-Fi saves lives

🔹 The challenges of adoption and NG911 integration

🔹 Why your ceiling lights may be the future of 911 accuracy

Subscribe for more TiPS every Monday, Wednesday, and Friday.

#NG911 #LiFi #PublicSafety

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 0829 The Top Issues with Digital Warrants

In this episode, Fletch dives into the messy, funny, and sometimes downright scary world of Digital Warrants for IoT Data Access. From Fitbits in murder trials to smart thermostats in arson cases, IoT devices are the new star witnesses. But who owns that data, and what happens when the evidence lives in the cloud—or even overseas?

 

We cover the Top 5 Issues you need to know:

1. IoT as the New Evidence Locker
2. Chain of Custody & Ownership
3. Jurisdictional Confusion
4. Privacy vs. Public Safety
5. Time Sensitivity & Real-Time Access

 

Whether you’re a public safety professional, a tech nerd, or just someone worried your fridge might rat you out, this episode will give you a clear, relatable look at the future of digital evidence.

 

👉 Don’t forget to like, comment, and subscribe for more TiPS every Monday, Wednesday, and Friday.

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 0827 The IoT Emergency Call Friend? Foe? Or just Freaky?!

In this episode of TiPS: Today in Public Safety, Fletch examines the privacy minefield created by always-on sensors — from Apple Watches and Alexa to doorbell cameras and vehicle crash detection. We explore the life-saving potential, the unsettling pitfalls, and the legal challenges facing 9-1-1 centers as NG911 develops.
Topics include:
- Types of consumer and infrastructure sensors
- How these tools can save lives
- Privacy dilemmas: consent, ownership, and scope creep
- Real-world scenarios: false alarms, swatting, and lifesaving use cases
- Best practices and the future of data sharing in public safety

Whether you’re a PSAP manager, a first responder, or someone with a smart device in every room, this episode will make you reconsider what “always-on” truly means.

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 0825 Quantum Routing for Emergency Calls - Is it Possible?

In this episode, Fletch unpacks one of the strangest but most exciting concepts in network science: quantum routing.

Instead of your 911 call taking one fixed path through the network, quantum routing uses the principles of quantum entanglement and probability to explore all possible paths at once, instantly selecting the best.

We’ll cover:

• What quantum routing actually is (in plain English, no physics degree required).
• Why it could make emergency calls faster and more reliable.
• A real-world hurricane example showing how it could reduce dropped calls.
• The reality check: why this is decades away for PSAPs, and what hurdles stand in the way.

🎧 Tune in for a funny, snarky, and thought-provoking look at how physics might one day reshape emergency communications.

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

Sneak Peak - TiPS: Today in Public Safety - Week of 08/25

This week on TiPS: Today in Public Safety we’re diving into three big topics you don’t want to miss:

🔹 Digital Warrants: Top 5 Issues – From consent to cloud storage, what cops & courts need to know in the digital age.

🔹 Privacy vs. Always-On Sensors – When does “smart” become too smart?

🔹 Tech, Movies & Public Safety – From Terminator to the internet age, what Hollywood got right (and hilariously wrong).

🎙 Hosted by Fletch, ENP — bringing you the latest, most informative, and sometimes controversial takes on emergency communications three times a week.

👉 Subscribe for new episodes every Monday, Wednesday, and Friday

👉 Full archive available at 911tips.com

#PublicSafety #911 #NG911 #EmergencyCommunications #DigitalWarrants #Privacy #TiPS

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 0822 - The EYES Have it Especially for 911

Multitasking is the dispatcher’s superpower — but even superheroes have limits. In this episode of TiPS: Today in Public Safety, Fletch explores how eye-tracking technology, already used in aviation, surgery, and even gaming, could help sharpen focus in 9-1-1 dispatch centers.

We’ll cover:

• What eye-tracking is and how it works
• How it could improve dispatcher workstation design, training, and wellness monitoring
• The balance between benefits (better focus, fewer missed cues) and concerns (privacy, cost, “Big Brother” vibes)
• A look into the future: AI + eye-tracking consoles that adapt in real time

Distraction in a PSAP isn’t just inconvenient — it’s dangerous. Could eye-tracking be the tool that keeps attention sharp when it matters most?

👉 Subscribe for more episodes of TiPS: Today in Public Safety at 911tips.com

#911 #NG911 #Dispatcher #PublicSafety #EyeTracking

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 0820 — Swarming Public Safety with BabyBots

What if your next search and rescue didn’t rely on one big “hero drone,” but an entire caffeinated ant colony of BabyBots — each one mapping hazards, sniffing gas, and hunting for survivors in places GPS can’t touch?

In this episode of TiPS: Today in Public Safety, Fletch takes you inside the swarm: how dozens of tiny, affordable drones #SLAM together to cover more ground, deliver real-time hazard maps, and keep responders out of danger. From DARPA’s underground challenges to the policies you’ll need to fly them, this is a no-BS, boots-and-bots look at the future of rescue ops.

Whether you’re in public safety, emergency management, or just love seeing cutting-edge tech in action, this is the episode that will make you rethink how we save lives.

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com