TiPS Today in Public Safety with Fletch

TiPS Episode 25 1013 Public Safety NG911 on the Blockchain

Can blockchain really improve 9-1-1 security? 

In this episode of TiPS: Today in Public Safety, Fletch explains how the Blockchin distributed-ledger technology is used to revolutionize the way PSAPs track and share incident data.  You'll learn what blockchain actually is (it's NOT just for crypto-currency) why public-safety networks absolutely need it, how it fits perfectly with NG911 EIDOs, and what challenges lie ahead. 

From data integrity to digital evidence chains, you'll leave with a better understanding of what blockchain is — explained in understandable terms without the geeky buzzwords and jargon. Remember to LIKE and SUBSCRIBE, and catch all of the TiPS Episodes at http://911TiPS.com. Check Fletch's Blogs at http://Fletch.TV and follow along on Social Media @Fletch911. His professional services website is http://Fletch911.com.

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 1010 - The Legal Risks of Auto Dispatch and AI

In this episode of TiPS: Today in Public Safety, Fletch examines the increasing legal and ethical concerns surrounding AI-powered automatic dispatch. What happens when your smart system acts before a human does — and gets it wrong? From false alarms and over-dispatches to data privacy, bias, and liability, this episode examines the real-world consequences of entrusting machines solely with life-and-death decisions in public safety.

AI can accelerate response times and streamline operations, but it can also create new legal traps for agencies, vendors, and policymakers. Fletch breaks it all down with humor, and logical insight.

👉 Key Topics:

• False positives and false negatives in AI-triggered dispatch
• Chain of custody and explainability of AI decisions
• Policy, indemnity, and insurance considerations
• Balancing automation with human judgment
• The ethical dimension of AI in 9-1-1

📢 Disclaimer: Fletch is NOT an attorney. This episode represents his personal opinions, and not legal advice or factual interpretation.

🔗 Listen and Learn More:

Visit 911tips.com for full archives, subscribe for new episodes every Monday, Wednesday, and Friday, and follow @Fletch911 for real-time updates.

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TIPS EPISODE 25 1008 The i3 EIDO - Turning Call Data into Action

NG911 i3 moves calls on IP;

A NENA i3 EIDO moves the facts that matter.

In this episode of TiPS, Fletch explains what to include, what to omit, and how to test handoffs between PSAPs, CADs, and field apps when implementing the NG911 EIDO.

He covers governance, privacy, and quick wins for both ECCs as well as commercial enterprise customers.

Inside this Episode:

• Primer, i3 highway, EIDO crate
• What to Include vs Omit
• Handoff scenarios that matter
• Testing like you mean it
• Governance essentials
• Quick wins for PSAPs and enterprises

#NG911 #911 #EIDO #i3 #CAD #RMS #PSAP #Interoperability  #Standards #Governance #Privacy #GIS #CallData

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 1006: Z-Axis The Vertical Mystery in NG911

A practical walkthrough of vertical location in NG911: what Z‑Axis measures, how to translate altitude to a floor number, and why confidence and presentation matter. We cover building‑sourced GIS layers, active NENA guidance, and a checklist for enterprises to prepare data now.

Key topics in this episode:

• X/Y vs Z: the high‑rise gap
• Device altitude, ground reference, average floor height
• Confidence, policy, and training for call takers
• NG911 as GIS data, not just multimedia
• An Enterprise checklist for GIS readiness

Share this episode with your team and ask your building management what data exists today. Start a conversation with your PSAP/ECC about GIS layers and life‑safety assets.

More from Fletch: 911tips.com | Fletch.tv | Fletch911.com | @Fletch911

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 1003- Jurisdiction Jenga – How GIS Keeps the Tower Standing

🔥 NEW EPISODE: GIS in NG911 🔥

Bad maps result in bad 911 calls. Good maps provide a faster, intelligent, safer response.

Check out my latest TiPS: Today in Public Safety podcast, where Fletch explains why GIS isn’t a side salad — it’s the main course for NG911 services, and why your network MUST have it in placea and it must be ACCURATE!

👉 Listen now: [911TiPS.com]

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 1001 - Digital Identities for NG911 - The GREEN Channel for Data

Today on 911tips.com: Green Channel 911.

In this episode, I’ll break down a practical and secure identity model for NG911:

Person–Device–Place (PDP)—and how it can fast-track trusted data while throttling swatting noise. We’ll cover playbooks, outage modes, equity, and what to pilot first. If you run a PSAP or connect enterprise systems to public safety, this one’s your roadmap.

This Podcast publishes every MONDAY, WEDNESDAY, AND FRIDAY, and is streaming 24x7 at http://911TiPS.com

#NG911 #PublicSafety #Identity

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 0929 - Pumpkin Spice & Call Surges: Weatherproofing the ECC for Fall

Pumpkin Spice & Call Surges: Weatherproofing the ECC for Fall

 

🍂 As pumpkin spice season arrives, so do frosty mornings, dark commutes, and weather-driven spikes in 911 calls. From car accidents on icy roads to Carbon Monoxide alarms when the furnace clicks on, fall always brings its own “flavor” of emergencies.

In this episode of TiPS: Today in Public Safety, Fletch dives into how ECCs can weatherproof their operations with:

✅ Forecast-based staffing

✅ Duplicate call suppression

✅ AI-driven triage

✅ Remote & flexible call-taking

✅ Pre-messaging the public

✅ Wellness monitoring for dispatchers

 

Don’t let the first frost overwhelm your console—discover the strategies that keep your ECC running smooth while the weather runs wild.

👉 Full episode archive: 911tips.com

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

TiPS Episode 25 0926: Wearable Tech to Monitor Dispatcher Wellness

🚨 TiPS: Today in Public Safety – Episode 25 0926 🚨

Wearable Tech to Monitor Dispatcher Wellness

What if, while you’re handling a 911 call, the system could quietly monitor your wellness too?

In this episode, Fletch explores how AI voice sentiment analysis and wearable IoT devices are being designed to track dispatcher stress and well-being in real time. From heat-map dashboards that reflect caller and call taker emotions, to smart vests and wristbands that measure stress indicators, the next generation of NG911 wellness monitoring is closer than you think.

This isn’t about “big brother” in the comm center. It’s about protecting call takers from silent burnout, catching early warning signs, and giving agencies actionable data that can drive both employee support programs and future NG911 funding.

🔑 What You’ll Learn in This Episode:

• 🎙️ How AI analyzes voice tone, pitch, and pacing to monitor caller and dispatcher sentiment.

• ⌚ Why wearable IoT devices (vests, wristbands) provide a “set it and forget it” way to monitor stress.

• 🛡️ How supervisors can act on early intervention alerts to protect telecommunicators.

• 📊 Why anonymized, DHS-approved data could link dispatcher wellness directly to NG911 funding opportunities.

• 🤔 The tough questions: privacy, consent, and avoiding a surveillance culture in the comm center.

At the end of the day, the goal is simple: healthier, longer, and more sustainable careers for the people who answer everyone else’s worst day.

👂 Listen, learn, and share — because protecting dispatcher wellness protects public safety.

📍 Explore more episodes at: 911tips.com

📲 Follow Fletch on social media: @Fletch911

  REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]

For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911 
 
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com