TiPS Today in Public Safety with Fletch

TiPS Episode 25 0317 Enhancing NG911 with Biometric Authentication

In this TiPS: Today in Public Safety episode, Fletch explores a new solution to the outdated process of verifying 9-1-1 caller locations. With more people working remotely and living mobile lives, traditional Caller ID verification no longer works effectively. Could biometric authentication and Hardware ID Tokens offer a reliable, secure, and accurate alternative? We discuss the potential of leveraging biometrics to validate the caller’s device and location, ensuring accurate dispatching of emergency services and reducing malicious practices like SWATTING.
Join the conversation, like, and subscribe for more insights on the future of public safety. Follow @Fletch911 for more updates.

Episode Preview for the week of 03/15

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week.
911inform: Making Every Second Count - When it Matters Most™
We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other solutions on the market COMBINED.
Visit us at http://911inform.com or call Toll FREE 1-833-333-1911
 

TiPS Episode 25 0314 - Feeding Realtime Crime Centers w/ 911inform IoT Data

Discover how Real-Time Crime Centers (RTCCs) are revolutionizing public safety by integrating advanced technology like AI-driven analytics, facial recognition, and real-time surveillance to proactively combat crime. Join Mark Fletcher (Fletch), ENP, VP of Public Safety at @911inform, on TiPS: Today in Public Safety as he explores how RTCCs operate, their workflow, and the immense value they offer law enforcement agencies.
Follow @Fletch911 on social media or visit https://911tips.com for more episodes!
Don’t forget to like, subscribe, and comment your thoughts below!
#RTCC #PublicSafety #EmergencyCommunications #911inform #TiPS

TiPS Episode 25 0312 - The Gamification of Training for NG911

Could emergency response training really benefit from gamification?
Absolutely! In today's TiPS: Today in Public Safety, @Fletch explores how next-generation NG911 data, combined with cutting-edge AI, machine learning, and immersive XR technologies, transforms traditional public safety training into an interactive and realistic experience. Discover why today's tech-savvy workforce thrives in these scenarios and how #gamification can significantly enhance readiness and effectiveness in the modern ECC/PSAP.
Remember to like, subscribe, and leave your comments and suggestions below! Follow @Fletch911 on social media for more insights into public safety innovation.

TiPS Episode 25 0310 - Enterprise Connect 2025 NG911

Enterprise Connect 2025 is here, and NG911 has finally taken center stage! Join Fletch, an ENP, and VP of Public Safety at @911inform, in this engaging episode of TiPS: Today in Public Safety, as he dives into the evolution from E911 to NG911, and Irwin Lazar's session at EC2025.
Discover how EC's infamous "Mock PBX RFI" and landmark laws like Kari’s Law, RAY BAUM’S Act, and Alyssa’s Law transformed emergency communications in the enterprise sector. Learn why adopting NG911 now means lower costs, easier compliance, and future-proof infrastructure.
Connect with Fletch: Follow @Fletch911 on social media or visit https://911tips.com for more episodes!
Like, subscribe, and share your thoughts in the comments. Stay safe!
#NG911 #EnterpriseConnect2025 #PublicSafety #EmergencyCommunications #TiPS @911inform

Episode Preview for the week of 03-10

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week.
911inform: Making Every Second Count - When it Matters Most™
We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other solutions on the market COMBINED.
Visit us at http://911inform.com or call Toll FREE 1-833-333-1911
 

TiPS Episode 25 0307 The Growing Threat of Deepfake Emergency Calls

🚨 The Growing Threat of Deepfake Emergency Calls and How NG911 Can Stop Them 🚨
Imagine answering a 9-1-1 call from a terrified caller, only to discover later that the voice was completely AI-generated—a deepfake designed to manipulate emergency services. As artificial intelligence evolves, emergency communication centers (ECCs) are facing a new and dangerous wave of deception that could waste critical resources, disrupt response efforts, and even put lives at risk.
In this episode of TiPS: Today in Public Safety, Mark Fletcher (Fletch), ENP and VP of Public Safety at 911inform, explores:✅ How deepfake technology is shifting from a nuisance to a national security risk✅ The role of NG911 in detecting and stopping fraudulent emergency calls✅ Whether punitive penalties can deter deepfake SWATTERS✅ If STIR/SHAKEN is enough to prevent AI-driven call fraud✅ The rise of ‘super SWATTERS’ and how they could cripple emergency response✅ The ongoing race between hackers and public safety technology
🔔 Don't forget to like, subscribe, and comment with your thoughts!📢 Join the discussion: How should emergency services fight back against deepfake 9-1-1 calls?
📲 Follow Fletch on Social Media @Fletch911 for more updates!💡 Visit 911tips.com for past episodes and public safety insights.
#Deepfake911 #PublicSafety #NG911 #EmergencyResponse #AIThreats #SWATTING #911Technology #CyberSecurity
SPONSORED BY: @911inform Making Every Second Count When it Matters Most™

TiPS Episode 25 0305 Emergency Services and the Metaverse: Preparing for Virtual and Augmented Reality

Imagine responding to a 9-1-1 call not just with a voice on the other end but inside an interactive virtual scene. The Metaverse is reshaping digital environments—and public safety is next. Could dispatchers and first responders use augmented and virtual reality to navigate emergencies? Let’s explore!
🔹 What is the Metaverse?🔹 How does it apply to Public Safety?🔹 What benefits does it bring to Dispatchers?🔹 How will it be useful in the NG911 Center?🔹 Real-world examples of its potential use🔹 How could it attract the next generation of call takers?
I'm Fletch, an ENP and VP of Public Safety at 911inform. Join me as we dive into the potential future of emergency response technology in this episode of TiPS: Today in Public Safety!
🎧 Stay Connected:✅ Follow me on social media: @Fletch911✅ Visit 911tips.com for past episodes✅ Like, comment, and subscribe for more insights on public safety tech!
What do you think about the Metaverse in emergency services? Drop your thoughts in the comments, and let’s discuss! ⬇️🔥