TiPS 25 0210 - The Role of Social Media in the Modern PSAP ECC

In this episode of TiPS: Today in Public Safety, Fletch, VP of Public Safety at 911inform, dives into the evolving role of social media in crisis communication. Learn how emergency services are leveraging platforms like Twitter (X), Facebook, and Instagram to gather real-time information, engage with communities, and disseminate life-saving updates. From Hurricane Harvey’s Twitter response to the Colorado wildfires’ use of Facebook groups, discover actionable insights and practical tips to integrate social media into your emergency workflows. Don’t miss this essential conversation on the future of public safety!